Terms and Conditions

01Provider & scope

The service is provided by:

These terms apply to the Prody Board macOS application, the associated backend services, and the website prodyboard.com (together, the "Service"). They apply to both consumers and business users. Mandatory statutory consumer rights remain unaffected by anything in these terms.

02The service

Prody Board is a tool for music producers that lets you:

• connect your own email mailbox (via Nylas) to read emails, manage attachments, and send messages from your own address,
• manage contacts, which are stored end-to-end encrypted (see section 04),
• create campaigns and send individual emails to multiple contacts, with optional open and click tracking,
• upload and store files to attach to your emails.

By agreeing to these Terms, open tracking is enabled by default for campaigns; you can disable or revoke it at any time in the app. Click statistics are collected only for links you explicitly insert as tracked links. Details are described in our Privacy Policy.

The exact features available to you depend on your plan (see section 05). The Service sends emails through your own connected mailbox — we do not operate our own email delivery infrastructure, and deliverability is subject to your email provider's rules and limits.

03Eligibility & account

• You must be at least 18 years old to use the Service.
• You register by signing in with your Google or Apple account. You are responsible for keeping access to your account secure.
• Your account is personal. You may not share it or transfer it to others.
• You must provide accurate information and keep it up to date.

04Encryption password

After signup you set an encryption password that protects your contact data. The encryption key is derived from this password on your device and is never transmitted to or stored on our servers.

05Free tier & subscriptions

The Service is offered in a free plan and paid subscription plans. The features and usage limits of each plan (for example the number of connectable mailboxes, campaign sizes, or storage) are shown in the current plan overview in the app at the time of purchase.

• We may adjust the features and limits of the free plan and of plans offered to new customers at any time.
• For an active paid subscription, the features and limits shown at the time of your purchase remain applicable for the paid period you have already bought.
• All plans are subject to fair use: usage that substantially exceeds normal individual use or threatens the integrity of the Service (see section 07) is not permitted.

06Billing, cancellation & refunds via Apple

Paid subscriptions are purchased exclusively through the Apple App Store (in-app purchase). The purchase contract for the payment transaction is concluded via Apple and is additionally governed by Apple's Media Services Terms and Conditions.

• Renewal: subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period.
• Cancellation: you cancel in your Apple account settings (Settings → Apple ID → Subscriptions). Cancellation takes effect at the end of the current billing period; until then you keep access to paid features.
• Refunds and withdrawal: refund requests and the exercise of statutory withdrawal rights for in-app purchases are handled by Apple through reportaproblem.apple.com.
• Price changes: price changes for subscriptions only apply to future billing periods and are communicated in advance via Apple's mechanisms.

07Acceptable use & anti-spam

Prody Board is built for legitimate, personal outreach — not for spam. When using the Service, you must not:

• send emails to recipients without a lawful basis to contact them (e.g. consent or an existing business relationship, as required by the GDPR, §7 UWG in Germany, or other applicable anti-spam laws such as CAN-SPAM),
• send unsolicited bulk email, use purchased or scraped contact lists, or disguise the origin of your messages,
• distribute illegal, infringing, or malicious content (including malware) through the Service,
• circumvent technical limits of the Service or of your email provider, or interfere with the operation or security of the Service,
• use the Service to violate the rights of third parties or applicable law.

In case of a violation of this section, we may — after weighing the circumstances and, where reasonable, after prior notice — temporarily suspend affected features or your account, or terminate the contract for cause (section 12). Statutory claims remain unaffected.

08Your content & files

• You retain all rights to the content you create or upload (contacts, campaigns, files, email content).
• You grant us the non-exclusive right to store, process, and transmit this content solely to the extent necessary to provide the Service (e.g. storing your files and attaching them to emails you send). This right ends when you delete the content or your account.
• You warrant that your content does not infringe third-party rights and that you are entitled to use it as intended.
• The Service is not a backup service. Keep your own copies of important files.

09Availability & changes to the service

We operate the Service with reasonable care but do not guarantee uninterrupted availability. Maintenance, updates, security incidents, or failures of third-party providers (section 10) can lead to temporary restrictions.

We continuously develop the Service and may modify, add, or remove features, provided this is reasonable for you taking into account our and your interests. Features already paid for in an active subscription period will not be materially reduced during that period.

10Third-party services

The Service depends on third-party providers: Apple (sign-in, App Store), Google (sign-in), Nylas (mailbox connection), AWS (hosting and file storage), and Supabase (authentication). Your use of your own email account additionally remains subject to your email provider's terms (e.g. sending limits of Gmail or other providers).

We are not responsible for the availability or performance of these third-party services to the extent their failure is outside our control; our liability under section 11 remains unaffected.

11Warranty & liability

For paid plans, the statutory warranty provisions for digital products apply.

We are liable without limitation:

• for intent and gross negligence,
• for injury to life, body, or health,
• under the German Product Liability Act, and
• where we have assumed an explicit guarantee.

In cases of slight negligence, we are liable only for the breach of essential contractual obligations (obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose fulfilment you may regularly rely), and only up to the amount of the foreseeable damage typical for this type of contract.

For free-of-charge services (the free plan), we are liable — apart from injury to life, body, or health — only for intent and gross negligence.

We are not liable for the loss of data that is encrypted with an encryption password you have lost (section 04), or for damage caused by your violation of section 07. Any further liability is excluded. The above limitations also apply in favour of our legal representatives and agents.

12Term & termination

• The contract for the free plan runs indefinitely. You can stop using the Service and delete your account at any time in the app.
• Paid subscription periods end according to the Apple subscription you purchased (section 06). Deleting your account does not automatically cancel an Apple subscription — cancel it in your Apple account settings.
• We may terminate free accounts with reasonable notice (at least 14 days) to the email address linked to your account.
• Both parties may terminate for cause without notice; for us, cause includes serious or repeated violations of section 07.
• Upon account deletion, your data is permanently deleted as described in our Privacy Policy.

13Changes to these terms

We may amend these terms with effect for the future where this is necessary for valid reasons — such as changes in law or jurisdiction, new features, or changes to third-party services — and the amendment is reasonable for you. We will notify you of amendments in the app or by email at least 30 days before they take effect. If you do not agree, you may terminate the contract before the amendment takes effect; material amendments to your disadvantage require your consent.

14Governing law & disputes

These terms are governed by the laws of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence.

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board (§ 36 VSBG).

15Final provisions

Should individual provisions of these terms be or become invalid, the validity of the remaining provisions remains unaffected; statutory law applies in place of the invalid provision.

Questions about these terms: support@prodyboard.com